Terms & Conditions
Hinesville Day Spa Massage & Wellness
By booking or receiving services, you agree to the following:
- Appointments are reserved specifically for you and may require a valid card to book.
- Cancellations, reschedules, or no-shows within 12 hours of the appointment will incur a $50 fee.
- Late arrivals may result in shortened services; full service fees still apply.
- All services are for wellness purposes only and are not medical treatment.
- Respectful conduct is required at all times. Inappropriate behavior will result in immediate termination of service without refund.
- The Spa reserves the right to refuse service for safety, health, or policy violations.
Continued use of services indicates acceptance of these terms.
Privacy Policy
Your privacy is important to us.
- We collect only the information necessary to provide services, manage appointments, and communicate with you.
- Client information is kept confidential and is not sold or shared outside of essential business operations.
- Health and intake information is used solely to support safe, appropriate wellness services.
- We take reasonable measures to protect your personal data in accordance with applicable wellness and privacy standards.
By using our services or booking online, you consent to this policy.
Refund & Cancellation Policy
All services are non-refundable once rendered.
Cancellations or rescheduling less than 12 hours before the appointment, including no-shows, result in a $50 charge.
Packages and gift cards are non-refundable but are transferable unless stated otherwise.
Retail products may be exchanged within 7 days, unused and in original condition.
Please contact us promptly if you have concerns so they may be addressed appropriately.
Accessibility Statement
We are committed to providing an inclusive and accessible experience.
Reasonable accommodations are available for clients with disabilities or special access needs. Service modifications may be made when possible to ensure comfort and safety.
Our website and booking tools are actively maintained with accessibility best practices in mind. If you need assistance with booking or services, or encounter accessibility barriers, please contact us in advance so we may assist you.
Accessibility is an ongoing effort, and we welcome feedback to improve our services.